Nash Group Webinar Technical Support
At the Nash Group, we strive to provide a seamless and engaging webinar experience for all our participants. However, we understand that technical issues can sometimes occur. Here's how we handle them:
Preparation
We ensure that all technical requirements are met before each webinar. This includes checking our internet connection, audio and video equipment, and the webinar software. We also conduct a dry run to make sure everything works as expected.
Dedicated Technical Support
During each webinar, we have a dedicated technical support team available to assist with any issues. Whether you're having trouble logging in, experiencing audio/video problems, or having issues viewing the presentation, our team is here to help.
Participant Guidelines
We provide clear instructions to all participants about the technical requirements for each webinar. This includes information about the required internet speed, compatible devices, and how to use the webinar software. We also send a troubleshooting guide to all participants in advance.
Backup Plan
In the event of major technical issues, we have a backup plan in place. This could include switching to a different webinar platform, rescheduling the webinar, or providing a recorded version of the webinar to all participants.
Feedback
Your feedback is important to us. After each webinar, we ask participants for feedback about their technical experience. This helps us identify any recurring issues and improve the technical experience for future webinars.
Remember, at the Nash Group, we're committed to providing a positive and engaging learning experience. If you encounter any technical issues during a webinar, please don't hesitate to reach out to our support team at www.nashdg.com.
Office Locations
We've got two main hubs: one where the BBQ is sizzling and the jazz is smooth (Kansas City, Missouri) and another where the palm trees sway and the sunshine never quits (West Palm Beach, Florida). Come visit us and get a taste of the good life in both places!
Contact Information
Need to reach me? Try the classic phone call at
(816) 213-4461,
shoot me an email at
tnash@thenashdevelopmentgroup.com
or send a good ol' carrier pigeon my way. Just make sure it doesn't get distracted by any shiny objects along the way!
Events
Coming Soon: Upcoming Kansas City Conference
Coming Soon: Upcoming West Palm Beach Conference
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